Restrictions on Use of Website

Privacy Policy

We are delighted that you are visiting our website and thank you for your interest in Silgan Closures GmbH.

Below, we provide information about the collection of personal data when using our websites. Personal data is any data that can be related to you personally, e.g. name, address, email addresses, user behaviour.

Responsible for data processing

The controller pursuant to Art. 4 (7) of the General Data Protection Regulation (GDPR) is Silgan Closures GmbH. Please refer to our legal notice.

Commissioned service providers:

The general provision and maintenance of our websites and email systems is carried out with the support of IT service providers who work on our behalf and may therefore also view (receive) your data to the extent necessary.

Data protection officer:

Our external data protection officer:
Althammer & Kill GmbH & Co. KG
Email: kontakt-dsb@ak-datenschutz.de

Collection and use of your data

The scope and nature of the collection and use of your personal data differs depending on whether you visit our website solely to retrieve information or to make use of any services we may offer.

If we use additional (IT) service providers for individual functions of our website or wish to use your data for advertising purposes, we will inform you in detail about the respective processes (all data processing) below. We will also specify the criteria for the storage period and the applicable legal basis for data processing.

Informational use

For the informational use of our websites, we only collect the personal data that your browser automatically transmits to us, such as:

  • IP address
  • Date and time of the request
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Amount of data transferred and access status (file transferred, file not found, etc.)
  • Website from which the request originates
  • Browser type/version/language
  • Operating system and its interface
  • Language and version of your browser.

Storage period:

The current log files are rotated daily and deleted after 14 days.
Processed log files are stored for up to 90 days and then automatically deleted or anonymised.

Legal basis(es) for data processing:

The above data is technically necessary to display our web pages to you and to ensure stability and security, in accordance with Art. 6 (1) (f) GDPR.

Contact form

When you contact us via the contact form or by email, we store the data you provide (your name, email address, telephone number (if applicable) and your message) in order to answer your question(s). Mandatory fields are marked separately; further information is voluntary.

Storage period:

We delete the data collected in this context once storage is no longer necessary, or restrict processing if there are legal retention obligations (max. ten years within the scope of the archiving of business email correspondence required under commercial and tax law).

Legal basis(es) for data processing:

Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract, in accordance with Art. 6(1)(b) GDPR. In all other cases, processing is based on Art. 6(1)(f) GDPR, as we have a legitimate interest in processing enquiries.

Enquiries by e-mail, post or telephone

If you contact us by e-mail, post or telephone, your enquiry, including the personal data contained therein, will be processed by authorised persons for the purpose of processing your enquiry.

Storage period:

We process and store the data until the purpose of the processing has been fulfilled and there are no legal obligations to retain it (usually a 10-year retention period) or you have effectively objected to the processing.

Legal basis(es) for data processing:

Your data will be processed on the basis of Art. 6 (1) (b) GDPR if your enquiry is related to the performance of a contract or the implementation of pre-contractual measures. In all other cases, processing is based on Art. 6 (1) (f) GDPR, as we have a legitimate interest in processing enquiries.

Webshop

If you wish to place an order in our web shop, it is necessary for the conclusion of the contract that you provide your personal data, which we require for the processing of your order. Mandatory information required for the execution of the contracts is marked separately; further information is voluntary. We process the data you provide for the purpose of processing your order.

If necessary, including objection to direct marketing:

We may also process the data you provide to inform you about other interesting products from our portfolio or to send you emails with technical information.

Objection to direct marketing:

You can, of course, object to the processing of your personal data for advertising purposes at any time. To do so, please contact us at the following email address: Enter email address here

Customer account:

If you would like to order something from our online shop, your data will be stored revocably when you create a new account, meaning that you can have your account deleted at any time.

Payment:

To process payments, we pass on the necessary payment details to our house bank, the credit institution responsible for the payment, or the payment service you selected during the ordering process.

Commissioned service providers:

Netigo GmbH

Fährstraße 1, 40221 Düsseldorf

Email: service@netigo.de

Storage period:

We generally process your master data (customer account) for as long as you are registered with our shop. Your customer history is regularly deleted after two years.

We are obliged by commercial and tax law to store your address, payment and order data for a period of ten years. However, after 2 years we restrict processing, i.e. your data will only be used to comply with legal obligations.

Legal basis(es) for data processing:

The processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract, in accordance with Art. 6(1)(b) GDPR.

Use of cookies

We use cookies for our websites. Cookies are small text files that are sent from our web server to your browser when you visit our websites and are stored on your computer for later retrieval. They serve to make the Internet offering more user-friendly and effective overall.

Cookies can basically be divided into two categories:

Transient cookies are automatically deleted when you close your browser. These include, in particular, session cookies. These store a so-called session ID, which can be used to assign various requests from your browser to the shared session. This allows your computer to be recognised when you return to the website. Session cookies are deleted when you log out or close your browser.

Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. You can delete cookies at any time in your browser’s security settings.

Privacy settings / consent management tool

This website uses the Consent Manager OneTrust to obtain your consent to store certain cookies on your device and to document this in accordance with data protection regulations.

When you open the website for the first time, a pop-up will be displayed. There you have the option of consenting to individual data processing by clicking on the corresponding buttons or objecting to it , as far as this is technically possible. Scripts that collect user data and require consent for this purpose are only executed after consent has been given.

Your details will be stored so that the pop-up does not have to be displayed again when you visit the website again and so that your consent is documented.

The provider of this technology is OneTrust LLC Website: https://www.onetrust.com/de/

When you visit our website, a connection is established to the servers of in order to obtain your consent and other declarations regarding the use of cookies. OneTrust then stores a cookie in your browser so that it can assign the consents you have given or their revocation to you. The data collected in this way is stored until you request us to delete it, delete the OneTrust cookie yourself or the purpose for data storage no longer applies. Mandatory legal retention obligations remain unaffected.

Cookie consent technology is used to obtain the legally required consent for the use of cookies. The legal basis for this is Art. 6 (1) lit. c) GDPR in conjunction with § 25 TDDDG.

You can revoke or change your decision at any time by adjusting your privacy settings via the “Cookie settings” link in the footer.

You can configure your browser settings according to your preferences and, for example, refuse to accept third-party cookies or all cookies. However, we would like to point out that you may then not be able to use all the functions of this website.

For more information on how cookies can be rejected using special browser plug-ins, please refer to the introduction to the chapter on integrated services further down in our privacy policy.

Web analysis

It is important to us to design our websites as optimally as possible and thus make them attractive to our visitors. To do this, we need to know which parts of them are popular with our visitors. To this end, we use the following technologies in our interest.

Google Analytics

(1) We use Google Analytics 4 on our website. Google Analytics 4 is a tracking tool provided by Google LLC. The responsible body for users in the EU/EEA and Switzerland is Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”).

(2) Google Analytics stores cookies on your computer, which can be used to analyse your use of our website. Data such as the user’s IP address, the website accessed, the website from which the user accessed our website, the subpages accessed from the accessed page, the length of stay and the frequency of visits to our website are stored. The information generated by the cookie is usually transferred to a Google server in the USA and stored there.

With Google Analytics 4, IP address anonymisation is enabled by default. Due to IP anonymisation, your IP address is truncated by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. According to Google, the IP address transmitted by your browser as part of Google Analytics is not merged with other Google data, so that a reference to your person can no longer be made, unless you are logged into your Google account when visiting our website.

The legal basis for the processing of Google Analytics on our website is our legitimate interest in improving the relevant content on our websites, in accordance with Art. 6(1)(f) GDPR.

Only when you have given your active consent via the cookie banner in accordance with Art. 6 (1) (a) will Google Analytics 4 set a cookie.

(4) Further information on the type and scope of data processing by Google:

During your visit to the website, your user behaviour is recorded in the form of “events”. Events can be:

  • Page views
  • First visit to the website
  • Start of session
  • Your “click path”, interaction with the website
  • Scrolls (whenever a user scrolls to the bottom of the page (90%))
  • Clicks on external links
  • Internal search queries
  • Interaction with videos
  • File downloads
  • Ads viewed/clicked
  • Language settings

The following is also recorded:

  • Your approximate location (region)
  • Your IP address (in abbreviated form)
  • Technical information about your browser and the devices you use (e.g. language setting, screen resolution)
  • Your internet service provider
  • The referrer URL (via which website/advertisement you came to this website)

(5) Purposes of processing:

On behalf of the operator of this website, Google will use this information to evaluate your use of the website and to compile reports on website activity. The reports provided by Google Analytics are used to analyse the performance of our website.

(6) Recipients of the data are/may be

  • Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (as a processor in accordance with Art. 28 GDPR
  • Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA
  • Alphabet Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA

It cannot be ruled out that US authorities may access the data stored by Google.

(7) Third country transfer:

If data is processed outside the EU/EEA and there is no level of data protection that meets European standards, we have concluded EU standard contractual clauses with the service provider to ensure an adequate level of data protection. The parent company of Google Ireland, Google LLC, is based in California, USA. The transfer of data to the USA and access by US authorities to data stored by Google cannot be ruled out. From a data protection perspective, the USA is currently considered a third country. You do not have the same rights there as you do within the EU/EEA. You may have no legal recourse against access by authorities.

(8) Storage period:

The data sent by us and linked to cookies is automatically deleted after 6 months. Data that has reached its retention period is automatically deleted once a month.

(9) Revocation:

You can revoke your consent at any time with effect for the future by clicking on the “Cookie settings” link in the footer of the website and changing your selection there. The legality of the processing carried out on the basis of the consent until revocation remains unaffected.

You can also prevent cookies from being stored in the first place by adjusting your browser software settings accordingly. However, if you configure your browser to reject all cookies, this may result in restrictions on the functionality of this and other websites. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by

  1. not giving your consent to the setting of the cookie, or
  2. downloading and installing the browser add-on to deactivate Google Analytics HERE.

(10) You can find settings options and other information on protecting your data at http://www.google.de/intl/de/policies/privacy or     https://privacy.google.com/businesses/compliance/?hl=de#!?modal_active=none.

(11) For more information on the terms of use of Google Analytics and data protection at Google, please visit https://marketingplatform.google.com/about/analytics/terms/de/ and https://policies.google.com/?hl=de.

Integrated services

In order to design our websites and provide additional functions, we integrate the following external services in our own interest.

All services can be deactivated by using special plug-ins for your browser or, more specifically, by preventing the necessary connection to the corresponding servers. Please note, however, that the use of such tools may result in a loss of the familiar everyday convenience, as many things will no longer work as you might expect.

Google Web Fonts

Google Web Fonts are implemented on our websites. These are responsible for the display of fonts. When Google Web Fonts are used, a Google server in the USA is called up and your IP address is transmitted to Google. If you are logged into Google with an existing user account while visiting our websites, Google may also be able to associate your visit to our websites with your user behaviour. We have no influence on this procedure and do not receive any information from Google about the transmitted content. If you do not want your visit to be associated with your Google profile, you must log out of Google before visiting our websites again.

Service provided by:

The provider is Google Inc. 1600 Amphitheatre Parkway Mountain View, CA 94043, USA, represented in the EU by Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland.

Further information on data protection at Google Inc. can be found at: http://www.google.de/policies/privacy/

Storage period:

See storage period for logs under Informational use above in this privacy policy.

Legal basis(es) for data processing:

We use Google Fonts on the basis of your consent, in accordance with Art. 6 (1) (a) GDPR.

For the exceptional cases in which personal data (your IP address) is transferred to the USA, Google relies on the European Standard Contractual Clauses:

https://policies.google.com/privacy/frameworks?hl=de

 

YouTube

We have integrated YouTube videos into our websites, which are stored on https://www.youtube.com and can be played directly from our websites.

These YouTube videos are generally integrated in extended data protection mode (YouTube internal function), so that initially only a connection to the YouTube server under the internet domain “youtube-nocookie.com” is established and your IP address is thus transmitted to YouTube. Only when you play the videos will any further personal data be transferred to YouTube (Google).

If you are logged into Google with an existing user account while visiting our websites, Google may also be able to associate your visit to our websites with your user behaviour. In addition, further cookies may be sent to your browser by YouTube (Google). We have no influence on this procedure and do not receive any information from YouTube (Google) about the transmitted content. We would like to point out that, as the provider of our websites, we have no knowledge of the content of the data transmitted or its use by YouTube (Google) and have no way of further restricting the transmission of data to YouTube (Google) and its partners. If you do not want your profile to be associated with YouTube, you must log out before activating the video.

Analysis of your user behaviour by YouTube (Google):

YouTube (Google) stores your data as usage profiles and uses it for advertising, market research and/or the needs-based design of its websites. Such evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our websites.

You have the right to object to the creation of these user profiles, whereby you must contact YouTube (Google) to exercise this right.

Service provided by:

The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Further information on data protection at YouTube Inc. (Google Inc.) can be found at: https://www.google.de/intl/de/policies/privacy

Storage period:

See storage period for logs under Informational use above in this privacy policy.

Legal basis(es) for data processing:

We use YouTube on the basis of your consent, in accordance with Art. 6 (1) (a) GDPR.

In exceptional cases where personal data (your IP address) is transferred to the USA, YouTube (Google) relies on the European Standard Contractual Clauses:

https://policies.google.com/privacy/frameworks?hl=de

DoubleClick

DoubleClick by Google is integrated into our websites. DoubleClick uses cookies to display advertisements that are relevant to users, to improve campaign performance reports, or to prevent the same advertisements from being displayed to a user multiple times. Google uses a cookie ID to track which ads are displayed in which browser, thereby preventing them from being displayed multiple times. In addition, DoubleClick can use cookie IDs to track conversions related to ad requests. This is the case, for example, when a user sees a DoubleClick ad and later visits the advertiser’s website with the same browser and makes a purchase there. By integrating DoubleClick, a connection to a Google server is established when you visit our website. Your IP address is transmitted to Google in the process. If you are logged into Google with an existing user account while visiting our website, Google may be able to associate your visit to our website with your profile. We have no influence on this data transfer and further processing by Google. If you do not want your visit to be associated with your Google profile, we recommend that you log out of Google before visiting our website or use appropriate browser settings or add-ons (e.g. the “DoubleClick Deactivation Extension” add-on) that prevent cookies from being set.

Service provided by:

The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

The representative in the EU is Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland.

Further information on data protection at Google can be found at:

https://policies.google.com/privacy

Information on Google’s use of cookies in connection with DoubleClick can be found at:

https://support.google.com/admanager/answer/2839090?hl=de

Storage period:

See storage period for logs under “Informational use” above in this privacy policy.

Legal basis(es) for data processing:

We use DoubleClick on the basis of your consent in accordance with Art. 6 (1) (a) GDPR.

For cases in which personal data is transferred to the USA, Google relies on the EU standard contractual clauses:

https://policies.google.com/privacy/frameworks?hl=de

 

Google Photos

Our websites may contain content hosted by the Google Photos service (e.g. embedded images or albums). When you visit a page with embedded Google Photos content, a connection to Google’s servers is established. Your IP address is transmitted to Google and, if necessary, other data such as timestamps, browser information and the page visited is recorded.

If you are logged into an existing Google account, Google may be able to associate your visit to our website with your user account. This data processing is beyond our control. We ourselves do not receive any information about the content of the data transmitted or its use by Google. If you do not want Google to associate your visit to our website with your Google profile, we recommend that you log out of Google before visiting our website.

Service provided by:

The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

The representative in the EU is Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland.

Further information on data protection at Google Inc. can be found at:

https://policies.google.com/privacy?hl=de

Storage period:

See storage period for logs under “Informational use” above in this privacy policy.

Legal basis(es) for data processing:

The integration of Google Photos is based on your consent in accordance with Art. 6 (1) (a) GDPR.

For transfers of personal data to third countries, in particular the USA, Google relies on the EU standard contractual clauses:

https://policies.google.com/privacy/frameworks?hl=de

YouTube images

Our websites may contain YouTube thumbnails (preview images of YouTube videos). These images are loaded from YouTube or Google servers as soon as the corresponding page is accessed. Your IP address is transmitted to YouTube, as are other technical data (e.g. browser type, operating system, time of access and the page accessed). If you are logged into a Google account while visiting the website, Google may be able to link your visit to our website to your account. We have no influence on this data processing and do not receive any information about which data is actually processed by YouTube. If you do not want this association with your Google account, please log out of Google before visiting our website.

Service provided by:

The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

The representative in the EU is Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland.

Further information on data protection at Google and YouTube can be found at:

https://policies.google.com/privacy?hl=de

Storage period:

See the storage period for logs under “Informational use” above in this privacy policy.

Legal basis(es) for data processing:

The integration of YouTube thumbnails is based on your consent in accordance with Art. 6 (1) (a) GDPR.

In the event that personal data is transferred to the USA, Google invokes the EU standard contractual clauses:

https://policies.google.com/privacy/frameworks?hl=de

Processing of your personal data in countries outside the EU and the EEA (third countries)

Your personal data will not be processed in countries outside the European Union and the European Economic Area, with the exception of the services declared above.

Your rights

You have the following rights vis-à-vis us with regard to your personal data:

  • Right to information,
  • Right to rectification or erasure,
  • Right to restriction of processing,
  • Right to data portability.

Right to lodge a complaint with a supervisory authority

You also have the right to complain to a data protection supervisory authority about our processing of your personal data. The supervisory authority directly responsible for us is the Bavarian State Commissioner for Data Protection, https://www.datenschutz-bayern.de/.

 

 

Right to object and right of withdrawal

If you have given your consent to the processing of your data, you can revoke this consent at any time. Such revocation affects the permissibility of the processing of your personal data after you have notified us of your revocation.

Insofar as we base the processing of your personal data on the balancing of interests (the legal basis is then Art. 6 para. 1 lit. f) GDPR), you can object to the processing. This is the case if the processing is not necessary for the performance of a contract with you, which is addressed by us in the explanation of the individual data processing operations and functions on our websites above in this privacy policy. When exercising such an objection, we ask you to explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will examine the situation and either stop or adjust the data processing or point out to you our compelling legitimate reasons for continuing the processing.

Right to object to direct marketing

You can, of course, object to the processing of your personal data for advertising and data analysis purposes at any time, e.g. even if you receive advertising from us in the form of a newsletter, customer magazine or information material by post within the framework of a business relationship.

If we use your data for direct marketing and associated data analysis within the scope of our website functions, we will inform you about this data processing above in this privacy policy, including the option of exercising your right to object by technical means, if applicable.

Contact options regarding your rights

You can contact us at any time to exercise your rights. The best way to do this is to use the following email address: datenschutz@silgan-closures.de

You are also welcome to use one of the contact options in our legal notice or contact our data protection officer directly (contact details above).

Data security

We also use technical and organisational security measures to protect personal data that is collected or generated, in particular against accidental or intentional manipulation, loss, destruction or against attacks by unauthorised persons. Our security measures are continuously improved in line with technological developments.

The transmission of your personal data is encrypted using SSL technology (https) to prevent access by unauthorised third parties.

Communication by e-mail

Our email systems support encrypted communication using SSL technology (TLS 1.2 incl. PFS). This means that your email can generally be transmitted in encrypted form. Please note, however, that encryption also depends on the configuration of your email programme and that we cannot therefore guarantee complete data security during transmission.

For information that requires a high level of confidentiality, we recommend sending it by post.

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